What’s Happening to Consumer Trust in Buying Supplements Online

Survey of US and UK consumers shows markedly different patterns In today’s shopping universe, more consumers, especially supplement consumers, are going online than ever before. The demographics of online buyers…

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Supplement Consumers Value These Signals of Transparency

Walk any tradeshow – live or virtual- and you won’t get far without hearing about transparency either in conversations or in presentations. And, with good reason. Transparency is a critical…

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Building a more transparent and accountable industry

The most recent broadcast wrongfully condemning dietary supplements, in this case, probiotics, aired Sunday June 28. The “60 Minutes” presentation titled "Do Probiotics Actually Do Anything?"  provided confusing and misleading…

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Read more about the article The importance of being … natural?
Image by Brooke Lark | Unsplash

The importance of being … natural?

In the interests of building trust and greater transparency with shoppers, is it time to start rephrasing and qualifying ‘natural’ on our foods and supplements, even if regulators don’t step…

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Consumer insights: What immune ingredients do shoppers want right now?

The results from our March Industry Transparency Center survey are in, and provide some interesting insights into how consumers understand and purchase supplements related to immunity. Last week, I wrote about…

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How Trust Transparency Sells Supplements

Trust transparency is at the top and bottom of every communication and blog our group posts, but we rarely talk about what the phrase really means to us in the…

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Musings from IFT 2019

Last week I had the opportunity to visit New Orleans, a phenomenal destination, for the 2019 IFT show. Disclosure: I did not take in any of the scientific sessions, and…

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